Corporate Compliance
Verbal Beginnings, LLC (Verbal Beginnings) maintains an open and equitable personnel system to comply with the U.S. Department of Health and Human Services Office for Civil Rights and the Equal Employment Opportunity Commission (EEOC), state, and federal agencies. Verbal Beginnings’ personnel policies, procedures, and practices are designed to prohibit discrimination based on race (to include hair type, hair texture, or hairstyle), color, religious creed (to include all aspects of religious observances and practice, as well as belief), disability, ancestry, national origin, age (40 and over), or sex (to include pregnancy status, childbirth status, breastfeeding status, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex), and retaliation.
Verbal Beginnings’ employment opportunities are provided for applicants with disabilities. Reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Verbal Beginnings affirms its commitment to providing a work environment free from harassment. Harassment is unwelcome conduct that is based on race (to include hair type, hair texture, or hairstyle), color, religious creed (to include all aspects of religious observances and practice, as well as belief), disability, ancestry, national origin, age (40 and over), or sex (to include pregnancy status, childbirth status, breastfeeding status, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex), and retaliation.
All Verbal Beginnings’ client admissions, services, and referrals of clients are made without regard to race (to include hair type, hair texture, or hairstyle), color, religious creed (to include all aspects of religious observances and practice, as well as belief), disability, ancestry, national origin (including Limited English Proficiency), or sex, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex), and retaliation.
Program services shall be made accessible to eligible persons with disabilities through the most practical and economically feasible methods available. These methods include, but are not limited to, equipment redesign, the provision of aides, and the use of alternative service delivery locations. Structural modifications shall be considered only as a last resort among available methods.
Any Verbal Beginnings employee, job applicant, client, vendor, or community stakeholder who believes they have been discriminated against may file a complaint of discrimination with any of the following Verbal Beginnings contacts or with the appropriate state/federal entity below:
Verbal Beginnings Human Resources Department
Email: hrteam@verbalbeginnings.com
Verbal Beginnings Compliance Hotline/Email
Phone: (240) 835-0956
Email: compliance@verbalbeginnings.com
Verbal Beginnings Concern Mailbox
Email: concern@verbalbeginnings.com
Commonwealth of Pennsylvania Department of Human Services Bureau of Equal Opportunity
Room 225, Health & Welfare Building P.O. Box 2675 Harrisburg, PA 17105
Inquiries: (717) 787-1127
Email: RA-PWBEOAO@pa.gov
(Within 90 days from the date of the incident)
Pennsylvania Human Relations Commission
333 Market Street, 8th Floor Harrisburg, PA 17101
https://www.phrc.pa.gov/Complaints/Pages/How-to-File-a-Complaint.aspx
(Within 180 days from the date of the incident)
Office for Civil Rights, U.S. Department of Health and Human Services, Centralized Case Management Operations
200 Independence Avenue, S.W., Room 509 HHH Bldg, Washington, D.C. 20201
Customer Response Center: (800) 368-1019 TDD: (800) 537-7697
https://www.hhs.gov/ocr/complaints
Email: ocrcomplaint@hhs.gov
(Within 180 days from the date of the incident)
U.S. Equal Employment Opportunity Commission
801 Market Street, Suite 1000, Philadelphia, PA 19107
Inquiries: (800) 669-4000 TTY users only: (800)669-6820
https://www.eeoc.gov/filing-charge-discrimination
Email: PDOContact@eeoc.gov
Verbal Beginnings will investigate and resolve all EEOC and discrimination complaints through the Human Resources Department, in consultation with the Compliance Officer, legal counsel, and state/federal regulatory agencies, as appropriate.
Language Translation Services
Verbal Beginnings, LLC provides language services to people whose primary language is not English. Services include:
- A qualified language interpreting service.
- Information written in other languages.
If you need these services, please contact us at 855-866-9893 for assistance and you will be connected with the appropriate service/individual.
Servicios de Traducción de Idiomas (Español)
Verbal Beginnings, LLC ofrece servicios lingüísticos a personas cuyo idioma principal no es el inglés. Los servicios incluyen:
- Un servicio de interpretación en el idioma correspondiente, realizado por profesionales cualificados.
- Información redactada en otros idiomas.
Si necesitas alguno de estos servicios, por favor contáctanos al 855-866-9893 para obtener ayuda, y serás conectado con el servicio o persona adecuada.